• Casual
• Band 4 ($49.79 - $52.75 per hour) + 12% super
• Multiple Branch Locations
• (Footscray, West Footscray, Yarraville, Braybrook and Maribyrnong)

About Us

Maribyrnong City Council is undergoing significant change arising from population growth and redevelopment. A transitioning economy is leading to an influx of new residents, businesses, and employment opportunities that is seeing Maribyrnong fast becoming a sought after residential, recreation and social destination in Melbourne's inner-west.

The Opportunity

• Are you passionate about providing welcoming, high-quality customer service in a community-focused environment?
• Do you enjoy helping people access information, technology, and library resources?
• Are you interested in contributing to engaging programs and activities for the community?

Looking for a flexible, rewarding casual role? Maribyrnong Libraries is seeking Casual Library Officers to join our teams across five branches: Footscray, West Footscray, Yarraville, Braybrook, and Maribyrnong. In this position, you will provide excellent frontline customer service, assist library users with a range of enquiries, and support access to digital resources and technologies.

You will also contribute to the delivery of library programs and activities, helping create welcoming spaces where people can learn, connect, and participate. Working as part of a collaborative team, you will support day-to-day library operations while helping deliver services that meet the diverse needs of our community.

The key responsibilities of the Library Officer will be to:

• Provide welcoming, knowledgeable customer, information and reader advisory in branches, online and across all services.
• Contribute to the identification of programs that respond to the needs of the community.
• Deliver library programs as required.
• Provide first line digital and technical support for customers escalating to technical staff where necessary.
• On occasion, if trained, assume the role of shift lead; supporting rostered staff in the prioritisation of operational tasks, issue resolution and liaising with Council staff and external stakeholders on time critical safety and security matters
• Contribute to an effective Library Service through seeking and sharing accurate and relevant information, identifying opportunities for improvement and positively contributing to workplace culture and change.

The incumbent of this position may be directed to carry out such duties as are within the limits of the employee's skill, competence and training.

To be considered for this role, you will have:

• Community focused approach to service delivery and well-developed customer service skills.
• Demonstrated ability to provide hands-on technical support with PCs, personal devices and library self-serve technology.
• Experience in the delivery of high-quality programs.
• Strong communication skills, both written and verbal, with the ability to engage effectively with people of all ages, all abilities and people from culturally and linguistically diverse backgrounds.
• Ability to manage time effectively, set priorities, plan and organise own work, within the context of the library team environment.
• Knowledge of literature/popular culture and reader's advisory techniques.

Why Choose Maribyrnong?

• Work cross functionally in a friendly, supportive and professional multidisciplinary team;
• Enjoy a flexible work environment;
• Work in a meaningful role within a Values driven organisation;
• Relish a vibrant foodie hub at your doorstep;

So, if you are looking for a role where you can make a genuine difference and you enjoy working in a diverse community focused environment, Apply Now!

How to apply

To apply for this job go to: https://maribyrnong.recruitmenthub.com.au/Vacancies & enter ref code: 6874613.

To express your interest in this role, please forward your Resume and a Cover Letter via our Careers website outlining your relevant experience and addressing the Key Selection Criteria defined in the position description in support of your application.

Enquiries: Should you have any questions regarding this opportunity, please contact Christy Longhurst, Team Leader Customer Experience on (03) 9688 0146 for a confidential discussion.

Applications close 29 March 2026 at 10pm.

Maribyrnong City Council (Council) is committed to the safety and wellbeing of children and young people and to operating in a manner that complies with its obligations under the Child Wellbeing and Safety Act 2005 and the Victorian Child Safe Standards. Council promotes an organisational culture that embeds within it child safe practices and expects its staff to perform their roles and engage with the community in a manner that is consistent with its child safe practices. To guide expected standards of child safe behaviours of all staff, Council has a Child Safety and Wellbeing Policy.

As part of the appointment process, Council may undertake appropriate child safety pre-screening checks of candidates in accordance with Council Child Safety policies and procedures where appropriate. This may include asking child safety-related questions during interview, conducting relevant checks of the candidate's prior contact with children in employment and/or requiring proof of a valid Working With Children Check prior to commencement.

Council welcomes applications from all interested candidates including from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds and people with disabilities. Council's recruitment process will be reasonably adapted to ensure all candidates have equitable access to Council's recruitment process and job opportunities.